Privacy Policy for Grenobazaar

Grenobazaar is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, share, and protect your personal and sensitive data in compliance with applicable laws and platform guidelines.

We collect and use data to provide our services effectively. The types of data we collect include:

1.1 Personal Data

• Name, Contact Details, Address: To process registrations and deliver orders.
• Household Income & Child Education Information: Only for eligibility verification for free ration programs (for single mothers).
• Payment Information: Processed securely through third-party payment gateways.

1.2 Sensitive Data

• Location Data: To facilitate delivery and improve services.
• Device Information: For fraud prevention and analytics.
• Cookies and Tracking Information: To personalize user experience and analyze app usage.

• Delivery Partners: For accurate and timely deliveries.
• Payment Gateways: To process transactions securely.
• Analytics Providers: To improve our app performance.
• Marketing Partners: With explicit user consent, we may use limited information (e.g., usernames) for promotional purposes.
• Sensitive Data: We do not share sensitive information (e.g., household income, child education data) of single mothers.

• Personal data is retained only for as long as necessary for service delivery, legal compliance, or user account management.
• Sensitive data is securely stored and deleted after it serves its purpose.
• Account Deletion: Users can request account deletion via the app or by contacting support. Upon account deletion, associated data is removed unless retention is required by law or for fraud prevention.

• Encrypting data transmission via HTTPS.
• Restricting data access to authorized personnel.
• Regularly updating security protocols.

• Access, update, and delete their data.
• Opt out of newsletters and marketing communications.
• Manage cookie preferences.

We provide clear disclosures about data collection, use, and sharing before obtaining user consent. Examples include:

Example Disclosure: "Grenobazaar collects location data to enable delivery services and to improve analytics even when the app is not in use."

Background Location Usage

Grenobazaar may request background location access for the following purposes:

• Ensuring timely and accurate deliveries even when the app is not actively in use.
• Optimizing logistics for delivery routes and service efficiency.

Background location access is enabled only after:

• Clear in-app disclosure to the user explaining its purpose.
• User's explicit consent through an opt-in mechanism.

If background location access is unnecessary for core functionality, it will not be requested.

We use cookies for:

• Enhancing user experience.
• Analytics and performance improvement.
• Targeted marketing (with user consent).

Users can manage cookies through browser settings.

Grenobazaar adheres to Indian data protection laws, EU GDPR (if applicable), and Google Play’s policies. We do not sell user data to third parties.

• Clearly detailing data collection, use, and sharing.
• Ensuring alignment with this Privacy Policy.

If you have any questions or concerns regarding your privacy, please contact us at:

• Email: support@grenobazaar.com